Hamptonian
PreFlighted
← Unit 1 · Why Checklists Exist

What your memory can't hold

15 min
0/2 practice
  • Experience the limit of working memory.
  • Name the three ways steps get missed: forgetting, interruption, and assumption.
Memory test

Study this loadout for the time shown. Then list as many items as you can — no peeking.

Why that was hard

Working memory — what you can actively hold in mind — is small. Most people keep only a handful of unrelated items at once, and stress, fatigue and time pressure shrink it further.

Steps also get missed in two other ways. Interruptions: when someone asks you a question halfway through a task, it's easy to resume at the wrong place. NASA researchers studying airline crews found that interruptions and deferred tasks are a common thread in procedural errors. Assumption: 'I always do that' is true right up until the day you didn't.

Sort it

Each story is a missed step. Sort it by why it was missed.

Select a card, then the column it belongs in.

Design response

Good checklists answer all three: they replace memory, they make it obvious where you stopped, and they make assumptions visible by asking for confirmation.

Finish every practice activity to complete this lesson.